At Pick & Pay Lot, we source authentic imported container lots, surplus liquidation stock, and rare collectible pieces directly at deep wholesale discounts.
Because all products are unique lot items sold at heavily discounted liquidation rates, all sales are final. We do not offer returns, refunds, or exchanges for change of mind or subjective preference.
Damaged in Transit / Wrong Item Policy:
We carefully bubble-wrap and box every delicate piece before handover to the courier. If your item arrives physically shattered, damaged, or completely different from what you ordered:
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You must notify us within 24 hours of delivery.
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Share clear photos/video of the outer parcel box, the courier shipping flyer, and the damaged item via WhatsApp or email (
pickandpay.lot@gmail.com/ WhatsApp support at: 03716522343). -
Once verified, we will arrange a replacement (if available in lot inventory) or store credit. Damage claims reported after 24 hours of delivery cannot be entertained.